This privacy notice discloses the privacy practices for this website. This privacy notice applies solely to information collected by this website, except where stated otherwise. It will notify you of the following:
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request.
Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number provided on our website:
SMS Privacy Policy
Help Handyman Services
Oxford, MI 48371
Last Updated: December 4th, 2025
1. Introduction
This SMS Privacy Policy explains how Help Handyman Services (“we,” “us,” or “our”)
collects, uses, and protects information when you opt in to receive SMS/text messages from us.
By subscribing to our SMS program, you agree to the practices described in this policy.
2. Information We Collect
When you opt in to receive SMS messages, we may collect:
• Your mobile phone number
• Your name (if voluntarily provided)
• Message content exchanged between you and us
• Delivery and interaction data (e.g., message delivery status)
We do not collect any unrelated personal information for SMS purposes.
3. How We Use Your Information
Your information may be used to:
• Send service updates, appointment reminders, job status alerts, and confirmations
• Provide customer support
• Share promotions or offers (only with consent)
• Improve the reliability and quality of our messaging services
• Verify your identity when necessary
We never sell or rent your phone number to third parties.
4. SMS Opt-In & Consent
By providing your mobile number and opting in, you consent to receive SMS communications
from Help Handyman Services. Message frequency varies based on service needs.
Your consent to receive messages is not required as a condition of purchasing services, per
TCPA guidelines.
5. Opt-Out / Unsubscribe Instructions
You may opt out at any time by replying:
• STOP to cancel all messages
• HELP for assistance
After opting out, you may receive a final confirmation message.
6. Data Sharing & Third-Party Providers
We may share your phone number only with trusted vendors who help us send SMS messages
(e.g., messaging platforms). These providers must comply with confidentiality and data-use
restrictions.
We may disclose information if required by law or valid legal request.
We do not share SMS information with third parties for their own marketing.
7. Data Security
We use reasonable administrative, technical, and physical safeguards to protect information
associated with our SMS program. However, SMS is not a fully secure communication method, and we cannot guarantee absolute security.
8. Data Retention
We retain SMS-related data only as long as necessary to fulfill the purposes outlined above or
comply with lawful requirements. Information is deleted or anonymized when no longer needed.
9. Compliance With Laws
Help Handyman Services complies with:
• Michigan Consumer Protection Act (MCL 445.901 et seq.)
• Federal Telephone Consumer Protection Act (TCPA)
• FCC regulations on SMS consent and marketing
• CTIA Messaging Principles & Best Practices
We send promotional SMS messages only to customers who have explicitly opted in.
10. Eligibility
Our SMS service is intended for individuals 18 years or older, unless applicable law allows
otherwise.
11. Changes to This Policy
We may update this SMS Privacy Policy periodically. Changes will be posted with an updated
“Last Updated” date.
12. Contact Us
For questions about this policy or your privacy rights, contact us:
Email: team@helphandyman.net
Phone: 248-607-0928
Address: Oxford, MI 48371
Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (e.g, billing or customer service) are granted access to personally identifiable information. The computers/servers on which we store personally identifiable information are kept in a secure environment.
Notification of Changes
Whenever material changes are made to the privacy notice specify how you will notify consumers.
Other Provisions as Required by Law
Numerous other provisions and/or practices may be required as a result of laws, international treaties, or industry practices. It is up to you to determine what additional practices must be followed and/or what additional disclosures are required.
If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone or via email.